Retail Tech Advocate — Unlimited Commission Potential

Comcast (CC) of Willow Grove; Santa Rosa (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical

Dental

Vision coverage

401K Savings Plan

Paid Time Off

Tuition reimbursement

Job summary

Comcast is seeking a motivated retail associate in California to engage customers, explain features, and drive sales in-store. You will help customers understand their bills, process payments, and promote Comcast/Xfinity services with enthusiasm.

The role emphasizes strong communication, reliability, and a customer-first mindset in a fast-paced environment throughout evenings and weekends.

Qualifications

• High School Diploma or equivalent.
• Flexible work schedule including evenings, weekends and holidays.
• Regular, punctual attendance.
• Ability to lift 25 pounds and move around the store.

Responsibilities

• Engaging customers with enthusiasm and explaining product features.
• Providing outstanding customer service with all interactions.
• Meeting or exceeding sales targets and following up for service excellence.
• Helping customers interpret statements and paying bills in-store.
• Answering questions on services, updating account data, and promoting upgrades.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Maintaining expert-level product knowledge and competitive information.
• Contributing to a fun, competitive environment that connects products to customers’ lives.

Skills

Communication

Critical Thinking

Problem Solving

Customer-Focused

Persuasion

Professional Integrity

Resilience

Self Motivation

Teamwork

Technical Knowledge

Workplace Organization

Education

High School Diploma / GED (Required)

Job description

Comcast is seeking a motivated retail associate in California to engage customers, explain features, and drive sales in-store. You will help customers understand their bills, process payments, and promote Comcast/Xfinity services with enthusiasm.

The role emphasizes strong communication, reliability, and a customer-first mindset in a fast-paced environment throughout evenings and weekends.