Tech-Savvy Retail Sales Pro — Uncapped Commission

Comcast; Roseville (CA); On-site; USD 23,000 - 36,000; Full time

Benefits offered by this job

Day-One benefits

401K

Paid Time Off

Tuition reimbursement up to $8,000

Job summary

Comcast is seeking a proactive in-store sales associate in California to engage customers, explain product features, and deliver outstanding service. You will work toward sales targets while guiding customers on accounts and services, with a focus on courtesy and accurate information.

In this role, you’ll promote Comcast/Xfinity products and maintain strong product knowledge in a fast-paced retail setting. The position offers base pay with uncapped commissions, on-the-job training, Day-One

Qualifications

• High School Diploma or GED required.
• Ability to work flexible retail hours, including evenings, weekends, holidays.
• Excellent communication and customer service mindset.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology, especially around Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment! We aim to connect our products and services to our customers' everyday lifestyles.
• Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment.

Skills

Customer focus

Workplace organization

Persuasion

Technical knowledge

Teamwork

Self motivation

Critical thinking

Problem solving

Resilience

Communication

Professional integrity

Education

High School Diploma / GED

Job description

Comcast is seeking a proactive in-store sales associate in California to engage customers, explain product features, and deliver outstanding service. You will work toward sales targets while guiding customers on accounts and services, with a focus on courtesy and accurate information.

In this role, you’ll promote Comcast/Xfinity products and maintain strong product knowledge in a fast-paced retail setting. The position offers base pay with uncapped commissions, on-the-job training, Day-One