Retail Tech Sales Advocate

Comcast; Yuba City (CA); On-site; USD 22,000 - 36,000; Full time

Benefits offered by this job

Day-One benefits

Tuition reimbursement

Paid Time Off

401K Savings Plan - with up to 6%

Job summary

Comcast is hiring a Retail Sales Associate in California to engage customers, demonstrate product features, and deliver outstanding service in-store. Base pay is $16.90/hour with a total target compensation of $25.28/hour including commission.

You will help customers with accounts, answer questions about services, and promote Comcast/Xfinity products. The role requires flexibility for evenings, weekends, and holidays, regular attendance, and the ability to lift up to 25 pounds.

Qualifications

• High School Diploma or equivalent.
• Adjusting to a flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays as necessary
• Regular, consistent, and punctual attendance.
• Ability to carry and/or lift 25-pound boxes, and the ability to move around the store constantly.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology, especially around Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment! We aim to connect our products and services to our customers’ everyday lifestyles.
• Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment.

Skills

Customer-Focused

Workplace Organization

Persuasion

Technical Knowledge

Teamwork

Self Motivation

Communication

Resilience

Critical Thinking

Problem Solving

Professional Integrity

Education

High School Diploma / GED

Job description

Comcast is hiring a Retail Sales Associate in California to engage customers, demonstrate product features, and deliver outstanding service in-store. Base pay is $16.90/hour with a total target compensation of $25.28/hour including commission.

You will help customers with accounts, answer questions about services, and promote Comcast/Xfinity products. The role requires flexibility for evenings, weekends, and holidays, regular attendance, and the ability to lift up to 25 pounds.