Retail Team Member – Legendary Customer Service

Tractor Supply Company

North Kingstown (RI)

On-site

USD 21,000 - 25,000

Full time

14 days+
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Benefits offered by this job

Benefits package
Paid parental leave
Tuition reimbursement

Job summary

Tractor Supply Company is seeking a Team Member to interact with customers and team members, support selling initiatives, and complete assigned tasks while delivering a Legendary Customer Experience. Benefits extend to both full-time and eligible part-time staff with a strong focus on safety, efficiency, and customer care.

Responsibilities include greeting customers, identifying needs, recommending products, handling cash, merchandising, and maintaining poultry care areas.

Qualifications

  • Experience: No experience required. Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred.
  • Education: A high school diploma or equivalent is preferred, but not required. Regardless of education level, Team Members must be able to read, write and count accurately.

Responsibilities

  • Greet the Customer.
  • Uncover Customer’s Needs & Wants.
  • Recommend Product Solutions.
  • Ask to Add Value & Appreciate the Customer.
  • Operate cash register/computer following cash handling procedures.
  • Recovery of merchandise.
  • Participate in mandatory freight process.
  • Complete Plan-o-gram procedures (merchandising, sets, and resets).
  • Assemble merchandise.
  • Perform janitorial duties.
  • Execute price changes/markdowns.
  • Operate Forklift (unless under 18).
  • Operate Cardboard Baler (unless under 18).
  • Assist customers with loading purchases.
  • Ensure the customer has a Legendary shopping experience.
  • Ensure the safety and well-being of birds.

Skills

Communication
Problem solving
Interpersonal skills
Reading writing counting
Basic computer skills

Education

High school diploma or equivalent

Job description

Tractor Supply Company is seeking a Team Member to interact with customers and team members, support selling initiatives, and complete assigned tasks while delivering a Legendary Customer Experience. Benefits extend to both full-time and eligible part-time staff with a strong focus on safety, efficiency, and customer care.

Responsibilities include greeting customers, identifying needs, recommending products, handling cash, merchandising, and maintaining poultry care areas.

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