Retail Team Member: Customer Service & Framing

Michaels Stores; New York (NY); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Job summary

The Michaels Companies Inc. is seeking a Store Team Member in Queens-Woodside, NY. This role focuses on helping customers, processing fast and accurate checkouts, and educating shoppers about the Rewards program and Private Label Credit Cards.

You will also assist with omni-channel processes like BOPIS and SFS. Ideal candidates have retail or customer service experience, the ability to stand for long periods, and a commitment to store appearance and customer satisfaction.

Qualifications

• Retail and/or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on Rewards program and Private Label Credit Cards enrollments.
• Assist with Omni channel processes including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unload, stocking, and planogram (POGs) processes.
• Support merchandise recovery and in-stock store maintenance.

Skills

Customer service

Cash handling

Sales

Job description

The Michaels Companies Inc. is seeking a Store Team Member in Queens-Woodside, NY. This role focuses on helping customers, processing fast and accurate checkouts, and educating shoppers about the Rewards program and Private Label Credit Cards.

You will also assist with omni-channel processes like BOPIS and SFS. Ideal candidates have retail or customer service experience, the ability to stand for long periods, and a commitment to store appearance and customer satisfaction.