Retail Team Leader: Lead, Coach & Drive Sales Growth

Goodwill Southeast Georgia; Baxley (GA); Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

Goodwill Southeast Georgia is seeking a Retail Team Leader in Baxley, GA to guide a store team, drive sales, and ensure excellent customer service.

You will manage daily operations, onboarding, scheduling, inventory, and loss prevention, while coaching staff to meet performance goals and uphold company standards. This role offers opportunities for growth in a values-driven nonprofit retail environment.

Qualifikationen

• High school diploma or equivalent.
• Proven experience in a retail environment with at least 1 year in a supervisory or team leader role.
• Strong understanding of retail operations and customer service principles.
• Ability to work flexible hours including weekends and holidays as required.
• Basic proficiency with point-of-sale (POS) systems and inventory management.
• Associate degree or higher in Business, Retail Management, or related field.
• Experience with staff scheduling and labor cost management.
• Familiarity with retail analytics and sales reporting tools.
• Demonstrated success in coaching and developing high-performing teams.
• Certification in retail management or leadership training programs.

Aufgaben

• Lead, coach, and develop retail team members to achieve individual and store performance goals.
• Manage daily store operations including opening and closing procedures, inventory control, and merchandising standards.
• Ensure high levels of customer satisfaction through excellent service and prompt resolution of issues.
• Monitor sales performance and implement action plans to meet or exceed targets.
• Maintain compliance with company policies, health and safety regulations, and loss prevention procedures.
• Conduct regular team meetings to communicate updates, share best practices, and motivate staff.
• Assist in recruitment, onboarding, and training of new employees to build a skilled and engaged team.
• Collaborate with management to plan and execute promotional activities and store events.

Kenntnisse

Leadership

Communication

Analytical skills

Organizational skills

Problem solving

POS systems

Inventory management

Ausbildung

High school diploma

Associate degree in Business or related field

Tools

POS systems

Inventory management

Jobbeschreibung

Goodwill Southeast Georgia is seeking a Retail Team Leader in Baxley, GA to guide a store team, drive sales, and ensure excellent customer service.

You will manage daily operations, onboarding, scheduling, inventory, and loss prevention, while coaching staff to meet performance goals and uphold company standards. This role offers opportunities for growth in a values-driven nonprofit retail environment.