Retail Store Lead: Drive Sales & Team Excellence

Goodwill Southeast Georgia; Statesboro (GA); On-site; USD 41,000 - 50,000; Full time

Job summary

Goodwill Southeast Georgia is seeking a Lead Assistant Store Manager in Statesboro, GA to assist the Store Manager in daily operations, drive sales, and ensure exceptional customer service. You will coach staff, manage opening/closing, cash handling, and inventory control while upholding policies and safety standards.

The role emphasizes teamwork, leadership, and organizational skills to create a positive shopping experience and meet profitability goals for the store.

Qualifications

• High school diploma or equivalent required; Associate’s or Bachelor’s degree in Business, Retail Management, or related field preferred.
• Minimum of 3 years of retail experience with at least 1 year in a supervisory or leadership role.
• Proven ability to lead and motivate a team in a fast-paced retail environment.

Responsibilities

• Assist the Store Manager in planning, organizing, and directing store operations to meet sales and profitability goals.
• Lead, motivate, and develop store team members to deliver excellent customer service and achieve targets.
• Manage daily store activities including opening and closing procedures, cash handling, and inventory control.
• Ensure compliance with company policies, health and safety regulations, and loss prevention standards.
• Analyze sales reports and customer feedback to identify opportunities for improvement and implement action plans.
• Coordinate visual merchandising efforts to maintain an attractive and engaging store environment.
• Handle customer inquiries, resolve complaints, and maintain high levels of customer satisfaction.
• Support recruitment, training, and scheduling of store staff to optimize workforce efficiency.

Skills

Leadership

Retail operations

POS proficiency

Customer service

Education

Associate/Bachelor’s degree in Business or Retail Management (preferred)

Job description

Goodwill Southeast Georgia is seeking a Lead Assistant Store Manager in Statesboro, GA to assist the Store Manager in daily operations, drive sales, and ensure exceptional customer service. You will coach staff, manage opening/closing, cash handling, and inventory control while upholding policies and safety standards.

The role emphasizes teamwork, leadership, and organizational skills to create a positive shopping experience and meet profitability goals for the store.