Retail Team Leader — Inspire People & Customer Experience

DICK'S Sporting Goods

Salem (NH)

On-site

USD 21,000 - 30,000

Full time

8 days ago
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Job summary

DICK’S Sporting Goods in Salem, NH is seeking a dedicated store teammate to support leadership, deliver outstanding guest service, and help execute daily operations.

You will participate in interviewing, training, and coaching teammates, uphold merchandising standards, and contribute to a safe, inclusive store culture that puts customers first. The role offers growth opportunities and exposure to store-wide initiatives.

Qualifications

  • Flexible availability - including nights, weekend, and holidays.
  • Prior retail sales experience (or customer-focused experience) preferred.
  • Golf experience preferred.
  • Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items repetitively (up to 25 times per hour).
  • Ability to work extended periods of time (up to 4 hours) standing or walking.
  • Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or platform.
  • Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).

Responsibilities

  • Supports building and hiring a strong team by observing in-store interviews and department tours.
  • Builds a people-first culture by connecting with every teammate in the store to build mutual trust, respect, and contribute to the strong store recognition culture.
  • Plans, organizes, controls 30-days out with the guidance of Assistant Store Manager; including building an effective approach and align on necessary workforce to execute daily assignments, game plans, projects, or store events.
  • Strategically leverages teammates to ensure brand standards are met, programs and
  • Upholds company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc.
  • Assists the store leadership team with general supervision in the store in accordance with Company policies and procedures, where applicable.
  • Assists with training teammates on company procedures and programs; this includes
  • Prioritizes coaching and developing oneself and others; provides hands-on coaching and teaches the “why” behind tasks, plans, and processes (e.g., NSPP, Scorecards, LP, etc.).
  • Leads by example to support the vision of the organization and store by helping teammates understand how their responsibilities directly align to the common purpose, organizational goals, and delivering a hassle-free shopping experience.
  • Creates an inclusive store environment where everyone (teammates & customers) feels welcome and safe and is treated with respect.
  • Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.
  • Takes an all-hands-on-deck approach to support the team across the store.
  • Performs other tasks as assigned by management.

Skills

Flexible availability
Retail experience
Golf experience
Physical stamina
Standing/walking endurance
Lifting 15-35 lbs
Ability to work at heights

Job description

DICK’S Sporting Goods in Salem, NH is seeking a dedicated store teammate to support leadership, deliver outstanding guest service, and help execute daily operations.

You will participate in interviewing, training, and coaching teammates, uphold merchandising standards, and contribute to a safe, inclusive store culture that puts customers first. The role offers growth opportunities and exposure to store-wide initiatives.

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