Retail Team Leader — Inspire People & Customer Experience

DICK'S Sporting Goods; Salem (NH); On-site; USD 21,000 - 30,000; Full time

Job summary

DICK’S Sporting Goods in Salem, NH is seeking a dedicated store teammate to support leadership, deliver outstanding guest service, and help execute daily operations.

You will participate in interviewing, training, and coaching teammates, uphold merchandising standards, and contribute to a safe, inclusive store culture that puts customers first. The role offers growth opportunities and exposure to store-wide initiatives.

Qualifications

• Flexible availability - including nights, weekend, and holidays.
• Prior retail sales experience (or customer-focused experience) preferred.
• Golf experience preferred.
• Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items repetitively (up to 25 times per hour).
• Ability to work extended periods of time (up to 4 hours) standing or walking.
• Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or platform.
• Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).

Responsibilities

• Supports building and hiring a strong team by observing in-store interviews and department tours.
• Builds a people-first culture by connecting with every teammate in the store to build mutual trust, respect, and contribute to the strong store recognition culture.
• Plans, organizes, controls 30-days out with the guidance of Assistant Store Manager; including building an effective approach and align on necessary workforce to execute daily assignments, game plans, projects, or store events.
• Strategically leverages teammates to ensure brand standards are met, programs and
• Upholds company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc.
• Assists the store leadership team with general supervision in the store in accordance with Company policies and procedures, where applicable.
• Assists with training teammates on company procedures and programs; this includes
• Prioritizes coaching and developing oneself and others; provides hands-on coaching and teaches the “why” behind tasks, plans, and processes (e.g., NSPP, Scorecards, LP, etc.).
• Leads by example to support the vision of the organization and store by helping teammates understand how their responsibilities directly align to the common purpose, organizational goals, and delivering a hassle-free shopping experience.
• Creates an inclusive store environment where everyone (teammates & customers) feels welcome and safe and is treated with respect.
• Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.
• Takes an all-hands-on-deck approach to support the team across the store.
• Performs other tasks as assigned by management.

Skills

Flexible availability

Retail experience

Golf experience

Physical stamina

Standing/walking endurance

Lifting 15-35 lbs

Ability to work at heights

Job description

DICK’S Sporting Goods in Salem, NH is seeking a dedicated store teammate to support leadership, deliver outstanding guest service, and help execute daily operations.

You will participate in interviewing, training, and coaching teammates, uphold merchandising standards, and contribute to a safe, inclusive store culture that puts customers first. The role offers growth opportunities and exposure to store-wide initiatives.