Retail Team Leader: Growth, Ops & Customer Experience

Sally Beauty; Albany (OR); On-site; USD 42,000 - 62,000; Full time

Job summary

Sally Beauty in Albany, OR seeks an Assistant Manager to lead store associates, drive customer experience, and ensure brand standards. You will oversee daily operations, analyst performance, and coach staff to meet KPIs, while supporting the Store Manager in all duties when needed.

The role emphasizes people development, process execution across omni-channel channels, and maintaining loss prevention and safety standards in a fast-paced retail environment.

Qualifications

• High School Diploma or equivalent.
• Must be 18 years of age or older.
• 3+ years retail sales/customer service experience preferred.
• 1+ year(s) prior management experience preferred.
• Cosmetology license desirable, but not required.

Responsibilities

• Brand: supervise and plan daily goals to deliver an exceptional client experience and maximize sales and KPIs.
• People: train and develop teams, recruit, coach, and maintain positive associate relations.
• Operations: ensure execution of company processes and Omni-channel fulfillment.
• Safety/Loss Prevention: maintain safe store environment and manage inventory and cash controls.

Skills

Team leadership

Communication

Scheduling

Retail sales

Education

High School Diploma or equivalent

Job description

Sally Beauty in Albany, OR seeks an Assistant Manager to lead store associates, drive customer experience, and ensure brand standards. You will oversee daily operations, analyst performance, and coach staff to meet KPIs, while supporting the Store Manager in all duties when needed.

The role emphasizes people development, process execution across omni-channel channels, and maintaining loss prevention and safety standards in a fast-paced retail environment.