Retail Team Leader: Drive Sales & Elevate Experience

Victra; Sacramento (CA); Hybrid; USD 25,000 - 41,000; Full time

Benefits offered by this job

Paid Training

Health Insurance

Maternity Leave

401K Match

Tuition Reimbursement

50% off Verizon Service

Job summary

Victra, the largest Verizon authorized retailer in the United States, seeks an Assistant General Manager to lead a store team, coach sales specialists, and drive customer experiences. You will own daily sales performance, develop talent, manage store operations, and partner with the General Manager to meet targets.

The role emphasizes hands-on leadership, mentoring, and maintaining excellent in-store service while guiding merchandising and routines during peak periods.

Qualifications

• Background in customer service within the retail, restaurant, or wireless industry preferred.
• Experience in a leadership or management role including coaching and performance feedback.
• Ability to interview, hire, train, and develop team members to meet sales goals.

Responsibilities

• Take part in interviewing and hiring decisions for your store.
• Provide training and mentoring to deliver outstanding customer experience.
• Identify skill gaps and create development plans to meet sales targets.
• Own the store's sales performance and drive daily results.
• Oversee store opening/closing, scheduling, and basic operations.

Skills

Leadership

Customer service

Interviewing

Staffing

Sales targets

Education

High school diploma or GED

Job description

Victra, the largest Verizon authorized retailer in the United States, seeks an Assistant General Manager to lead a store team, coach sales specialists, and drive customer experiences. You will own daily sales performance, develop talent, manage store operations, and partner with the General Manager to meet targets.

The role emphasizes hands-on leadership, mentoring, and maintaining excellent in-store service while guiding merchandising and routines during peak periods.