Retail Team Leader – Customer Focus & Store Operations

Dollar General; Jonesboro (GA); On-site; USD 42,000 - 64,000; Full time

Job summary

Dollar General is seeking an Assistant Store Manager to help maintain a clean, customer-first store with a focus on the customer experience. Under the direction of the Store Manager, you will supervise staff, manage merchandise presentation, complete paperwork, and prepare deposits.

The role also covers stocking and cashiering and other duties to maximize profitability and reduce losses. You will open and close the store, help schedule and train employees, and implement planograms while ensuring

Qualifications

• High school diploma or equivalent preferred.
• 1 year retail experience and 6 months supervisory experience preferred.
• Strong customer service and communication skills.

Responsibilities

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
• Assist with management of the store in the Store Manager's absence.

Skills

Customer service

Supervisory skills

Cash handling

Inventory control

Scheduling

Safety awareness

Communication

Education

High school diploma or equivalent

1 year retail experience

6 months supervisory experience

Job description

Dollar General is seeking an Assistant Store Manager to help maintain a clean, customer-first store with a focus on the customer experience. Under the direction of the Store Manager, you will supervise staff, manage merchandise presentation, complete paperwork, and prepare deposits.

The role also covers stocking and cashiering and other duties to maximize profitability and reduce losses. You will open and close the store, help schedule and train employees, and implement planograms while ensuring