Store Team Lead: Customer-First & Ops

Dollar General; Baltimore (MD); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Health insurance options

401(k) Savings Plan

Paid sick leave

Paid vacation and parental leave

Job summary

Dollar General in the United States is seeking an Assistant Store Manager to help maintain a clean, well-organized store with a customer-first focus. You will assist with supervision of store employees, merchandise presentation, and deposits, while performing stocking and cashiering duties to maximize profitability and customer satisfaction.

The role includes opening/closing the store several days per week, training staff, ensuring policy compliance, and maintaining planograms.

Qualifications

• High school diploma or equivalent strongly preferred.
• One year of experience in a retail environment and six months supervisory experience preferred.
• Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
• Ability to drive own vehicle to the bank to deposit money.

Responsibilities

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
• Assist with management of the store in the Store Manager's absence.

Skills

Customer service leadership

Interpersonal communication

Problem solving

Organizational skills

Attention to detail

Cash handling

Cashier reports

Cash register operations

Reading documents

Team supervision

Education

High school diploma or equivalent

Tools

Cash register

Scanner

Pricing guns

Job description

Dollar General in the United States is seeking an Assistant Store Manager to help maintain a clean, well-organized store with a customer-first focus. You will assist with supervision of store employees, merchandise presentation, and deposits, while performing stocking and cashiering duties to maximize profitability and customer satisfaction.

The role includes opening/closing the store several days per week, training staff, ensuring policy compliance, and maintaining planograms.