Retail Team Leader: Customer Experience & Store Ops

Elder; Knoxville (TN); On-site; USD 42,000 - 64,000; Full time

Job summary

Company Elder is seeking a Store Team Leader in Knoxville, TN. The Retail Leadership Team sets a leadership example for our associates by delivering best-in-class helpfulness to our customers and ensuring the store is well-stocked, neat, and clean for the Elder's experience.

The Team Leader should perform whatever task is necessary to ensure the store’s success, including loading, sweeping, cashiering, opening and closing, and assisting in training while enforcing the principles of The Six E’s

Qualifications

• Minimum 1 year retail supervisory experience.
• Experience in hardware or home improvement store preferred.
• Available to work one weekend day per week and 1–2 evenings.

Responsibilities

• Provides exemplary leadership on the sales floor with emphasis on customer service.
• Maintains store standards, completes duty lists, and manages freight and tasks.
• Ensures customers are well served and staff are productive.
• Assists in training and enforces store training principles.

Skills

Retail leadership

Customer service

Team supervision

POS systems

Tools

POS systems

Forklift operation

Job description

Company Elder is seeking a Store Team Leader in Knoxville, TN. The Retail Leadership Team sets a leadership example for our associates by delivering best-in-class helpfulness to our customers and ensuring the store is well-stocked, neat, and clean for the Elder's experience.

The Team Leader should perform whatever task is necessary to ensure the store’s success, including loading, sweeping, cashiering, opening and closing, and assisting in training while enforcing the principles of The Six E’s