Retail Team Leader — Customer Experience & Growth

Meijer Great Lakes; Florence (KY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer Great Lakes is seeking a store leader to plan, direct and supervise team members across departments, mentoring and coaching to exceed service and sales goals. You will maintain store standards, drive customer satisfaction, and foster a safe, productive work environment.

You will oversee staffing, training, and disciplinary actions as part of daily operations. Required are a high school diploma, 2–3 years of retail experience, and at least 1 year of management, plus rotational assignments

Qualifications

• High school diploma or equivalent required.
• 2-3 years of related retail experience.
• One year of management experience.
• Rotational assignments in other areas of the store (meat, bakery, produce, deli).
• Ability to communicate clearly to team members.
• Ability to resolve conflicts and address root causes.
• Ability to manage multiple tasks.
• Ability to analyze financial and statistical information to make informed decisions.
• Experience mentoring team members.
• Certification completion required.

Responsibilities

• Provide courteous, friendly, and efficient service to customers and team members.
• Staffing, selection and hiring to meet staffing needs.
• Promote succession planning and development paths for team members.
• Document and apply disciplinary actions and advise on discharge.
• Responsible for P&L, achieving sales and controlling shrink.
• Model exceptional, fast and friendly customer service.
• Communicate the Meijer Friendly Initiative in team meetings and conversations.
• Mentor team members to meet service and sales goals and maintain Meijer standards.
• Ensure the team is fully trained and has completed required training.
• Spends majority of time in-store communicating with customers and team members.
• Promote a safe work environment.
• Reliable and consistent attendance required.
• Performs other duties as assigned.

Skills

Communication skills

Conflict resolution

Multi-tasking

Leadership

Mentoring

Education

High school diploma

Job description

Meijer Great Lakes is seeking a store leader to plan, direct and supervise team members across departments, mentoring and coaching to exceed service and sales goals. You will maintain store standards, drive customer satisfaction, and foster a safe, productive work environment.

You will oversee staffing, training, and disciplinary actions as part of daily operations. Required are a high school diploma, 2–3 years of retail experience, and at least 1 year of management, plus rotational assignments