Retail Team Lead – Store Operations & Experience

Columbia Sportswear Company; Portland (OR); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401k match

Employee discounts

Time off

Job summary

Columbia Employee Store in Portland is seeking a Retail Supervisor to lead associate teams, ensure smooth store operations, and deliver an exceptional in-store experience. You will supervise daily activities, train staff, and uphold company standards to drive profitability and customer satisfaction.

Ideal candidates have 2–5 years of retail leadership experience, strong communication skills, and proficiency with POS and in-store systems.

Qualifications

• No specific education required (High School Diploma or GED preferred).
• 2-5 years of experience in position or specialization.
• Skill operating a POS system, other in-store computerized systems, and telephone.
• Effective communication skills; able to exchange ideas and information with the store leadership team, associates, and consumers.

Responsibilities

• Oversees the day-to-day work of associate level staff.
• Provide direction and guidance, training, and coaching to associate-level team members to ensure efficient and effective operations and proper store procedures to support the overall customer experience in-store.
• Supervise assigned department of responsibility, overseeing the profitability of the store by receiving, handling, replenishing, and processing.
• Create and maintain store culture through teamwork and coaching, displaying a high professional standard of individual behavior and leading by example.
• Collaborate with the store leadership team concerning policies, procedures, and standards for assigned areas of responsibility.
• Maintain company standards and policies; ensure that employees adhere to procedures and quality standards, working to resolve any problems or errors.

Skills

POS system operation

In-store computer systems

Telephone

Communication skills

Education

High School Diploma or GED preferred

Job description

Columbia Employee Store in Portland is seeking a Retail Supervisor to lead associate teams, ensure smooth store operations, and deliver an exceptional in-store experience. You will supervise daily activities, train staff, and uphold company standards to drive profitability and customer satisfaction.

Ideal candidates have 2–5 years of retail leadership experience, strong communication skills, and proficiency with POS and in-store systems.