Retail Team Lead — Service, Training & Ops

Pure Hockey, LLC; Rossford (OH); On-site; USD 20,664 - 24,796; Full time

Benefits offered by this job

Medical, Dental, Vision & Disability Insurance

Bonus Plan

401(k)

Paid Vacation

Employee Discount

Job summary

Pure Hockey, LLC in Rossford, Ohio, is seeking a Retail Supervisor to play a significant role in enhancing customer satisfaction in a fast-paced retail environment. This position requires training staff, managing inventory, and ensuring excellent customer service.

The ideal candidate will have proven retail experience, strong leadership skills, and the ability to resolve customer issues. The role offers competitive pay and comprehensive benefits including medical, dental, vision insurance, a 401(k), and paid time off.

Qualifications

• Experience in a retail/customer service environment.
• Ability to train and develop staff.
• Knowledge of inventory management and merchandising.

Responsibilities

• Greet customers and provide outstanding service.
• Perform cashier duties accurately.
• Train and develop staff to perform effectively.
• Handle customer complaints professionally.

Skills

Customer service orientation

Analytical skills

Leadership skills

Interpersonal skills

Organizational skills

Problem-solving skills

Job description

Pure Hockey, LLC in Rossford, Ohio, is seeking a Retail Supervisor to play a significant role in enhancing customer satisfaction in a fast-paced retail environment. This position requires training staff, managing inventory, and ensuring excellent customer service.

The ideal candidate will have proven retail experience, strong leadership skills, and the ability to resolve customer issues. The role offers competitive pay and comprehensive benefits including medical, dental, vision insurance, a 401(k), and paid time off.