Retail Assistant Manager — Lead Sales & Team Growth

Pure Hockey, LLC; Tennessee; On-site; USD 37,500 - 52,500; Full time

Benefits offered by this job

Bonus Incentive Plan

Medical, Dental, Vision & Disability

Life and Long-Term Disability

Flexible Spending Plan

401(k)

Paid Vacation

Paid Holidays

Employee Discount

Job summary

Pure Hockey, LLC is seeking a Retail Assistant Manager to support store leadership in achieving sales goals, merchandising standards, and operational excellence. You will lead a high performing team, collaborate with peers and the Area Manager, and occasionally provide full leadership over the store.

The role requires at least 2 years of retail management experience, strong customer service skills, and the ability to train and motivate staff.

Qualifications

• Minimum 2 years of management/supervisory experience; retail management experience a plus.
• Proven experience in a retail/customer service environment.
• Ability to train, coach, develop and motivate employees.
• Demonstrate effective interpersonal, organizational and leadership skills.
• Ability to work evenings and weekends.
• Ability to lift up to 25lbs.

Responsibilities

• Assist in the areas of merchandising, operations, sales and customer service
• Ensure a high level of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
• Conducts opening and closing operational routines as needed, ensuring a successful start or completion of the store's daily business.
• Partner with the Store Manager to establish and communicate all critical metrics and expectations within the store, including but not limited to sales, visual, operations, safety, loss prevention, human resources, payroll/scheduling, and training.
• Coach, teach, train, recognize and manage all aspects of performance and development for all store associates to encourage professional growth and build a bench of talent.
• Act as a partner between customers, sales associates and store leadership
• Maintain an awareness of all product knowledge, and current or upcoming product
• Contributes to a positive and inclusive work environment

Skills

Retail management

Customer service

Leadership

Training and coaching

Interpersonal skills

Flexible schedule

Lifting 25 lbs

Job description

Pure Hockey, LLC is seeking a Retail Assistant Manager to support store leadership in achieving sales goals, merchandising standards, and operational excellence. You will lead a high performing team, collaborate with peers and the Area Manager, and occasionally provide full leadership over the store.

The role requires at least 2 years of retail management experience, strong customer service skills, and the ability to train and motivate staff.