Retail Supervisor: Lead & Inspire Customer Experience

Pure Hockey, LLC; El Segundo (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, Vision & Disability保险

Bonus Plan

Flexible Spending Plan

401(k)

Paid Vacation

Paid Holidays

Paid Parental Leave

Employee Discount

Job summary

Pure Hockey, LLC in El Segundo, CA seeks a Retail Supervisor to lead a fast-paced store and deliver exceptional customer service, driving sales through proactive team leadership.

You will greet customers, manage cash transactions, assist with merchandising, and partner with management to communicate key metrics. The role emphasizes coaching staff, maintaining inventory, and resolving issues promptly to ensure a positive shopping experience.

Qualifications

• Proven experience in a retail/customer service environment.
• Ability to train, coach, develop and motivate employees.
• Demonstrate leadership and strong communication skills.
• Experience with inventory management and merchandising.

Responsibilities

• Greet customers and provide outstanding service.
• Perform cashier duties per policy and handle transactions.
• Assist in merchandising, operations and sales.
• Communicate store metrics and expectations with management.
• Train staff to ensure skill development.
• Handle customer complaints professionally.
• Maintain sales floor and inventory tasks as directed by management.

Skills

Customer service

Leadership

Training & coaching

Interpersonal skills

Analytical thinking

Problem solving

Inventory management

Merchandising techniques

Flexibility

Tools

POS systems

Handheld devices

Computer literacy

Job description

Pure Hockey, LLC in El Segundo, CA seeks a Retail Supervisor to lead a fast-paced store and deliver exceptional customer service, driving sales through proactive team leadership.

You will greet customers, manage cash transactions, assist with merchandising, and partner with management to communicate key metrics. The role emphasizes coaching staff, maintaining inventory, and resolving issues promptly to ensure a positive shopping experience.