Retail Team Lead & Sales Coach

The Tile Shop; Langhorne (Bucks County); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical Benefits

Health Savings Account (HSA)

Medica Value-Added Services

Virtual Care

Dental Insurance

Vision Insurance

Basic Life and AD&D

Voluntary Life

Voluntary Short-Term Disability

Long Term Disability

Voluntary Accident Insurance

Employee Assistance Program (EAP)

401(k) Retirement Plan

401(k) Matching

Employee Discount

Job summary

The Tile Shop in Langhorne, PA is seeking an experienced retail leader to build and coach a high-performing Sales Associate team. You will greet customers, drive sales, and oversee store and warehouse operations while upholding brand standards.

This role emphasizes development of staff, meeting sales goals, and delivering excellent customer service in a fast-paced, commission-based environment.

Qualifications

• 1+ years of experience in retail management.
• Previous sales experience.
• Proven ability to build, develop, and motivate a sales team.
• Must have weekend availability.
• Strong work ethic with a drive to exceed expectations.
• Lead with a positive attitude and contagious enthusiasm.
• Detail-oriented and highly organized.
• Sense of Design: put together various styles, colors, and textures.
• Basic mathematical and computer skills.
• Ability to read, write, and speak in English.

Responsibilities

• Build and develop a well-rounded team of Sales Associates.
• Train and coach employees on policies, procedures and job duties.
• Proactively greet customers and develop lasting relationships.
• Sell tile and related products to exceed customer expectations.
• Learn and use knowledge of all store and warehouse operations.
• Lead by example to achieve sales goals.
• Learn the installation process and products to educate customers.
• Track established store sales goals.
• Provide customers with updates on product delivery status.
• Maintain professional standards to protect The Tile Shop brand.
• Develop schedules for Associates and Warehouse Personnel.
• Maintain inventory accuracy.
• Use good business practices at all times.
• Other duties as assigned.

Job description

The Tile Shop in Langhorne, PA is seeking an experienced retail leader to build and coach a high-performing Sales Associate team. You will greet customers, drive sales, and oversee store and warehouse operations while upholding brand standards.

This role emphasizes development of staff, meeting sales goals, and delivering excellent customer service in a fast-paced, commission-based environment.