Retail Team Lead - Part-Time, Elevate Customer Experience

The North Face; Farmington (CT); On-site; USD 29,000 - 40,000; Part time

Job summary

The North Face is seeking a Supervisor in Farmington, CT to lead the store team, drive sales, and deliver an exceptional customer experience. You will coach associates, manage daily operations, and ensure product availability with a focus on brand standards.

Ideal candidates have 1+ years in retail leadership, strong communication, and the ability to thrive in a fast-paced environment. This part-time role emphasizes teamwork and customer focus.

Qualifications

• 1+ years of retail or store leadership experience.
• High School Diploma or equivalent preferred.
• Strong communication and coaching abilities.
• Ability to stand for extended periods and perform physical tasks.

Responsibilities

• Lead the store leadership team and deliver exceptional customer service.
• Coach and develop associates to meet sales goals.
• Oversee daily store operations, opening/closing, floor coverage.
• Coordinate stockroom and product flow to the sales floor.
• Maintain merchandising standards and loss prevention.

Skills

Customer engagement

Coaching

Store leadership

Merchandising

Communication

Retail software

Education

High School Diploma

Tools

Retail software

Job description

The North Face is seeking a Supervisor in Farmington, CT to lead the store team, drive sales, and deliver an exceptional customer experience. You will coach associates, manage daily operations, and ensure product availability with a focus on brand standards.

Ideal candidates have 1+ years in retail leadership, strong communication, and the ability to thrive in a fast-paced environment. This part-time role emphasizes teamwork and customer focus.