Retail Team Lead & Customer Experience Champion (Part-Time)

Asics; Town of Florida (NY); On-site; USD 22,000 - 24,000; Part time

Job summary

ASICS America Corporation is seeking a part-time Team Lead (Key Holder) for Orlando International to guide store operations, supervise staff, and deliver excellent customer experiences. The role emphasizes training, inventory checks, pricing accuracy, and effective communication with customers and vendors.

Ideal candidates have at least 2 years in retail, with sporting or athletic industry exposure, and must be able to work a schedule including evenings and weekends.

Qualifications

• 2 years of retail experience; sporting or athletic industry preferred
• Be able to stand and walk around during scheduled hours, reaching for product using a ladder, step stool and pole

Responsibilities

• Assist in achieving business results through leading the team, managing the sales floor and ensuring sales goals are achieved
• Provide exceptional customer service by greeting and assisting customers and responding to customer inquiries or complaints
• Be able to retrieve product from the backroom and/or top stock using provided equipment
• Monitor sales activities to ensure that customers receive satisfactory service and quality product
• Support the Head Coach with training and evaluating employees to ensure sales goals are being met
• Examine merchandise to ensure that it is correctly priced and displayed for maximum customer experience
• Oversee the work activities of sales associate, such as cleaning and organizing product with ease to improve shopping experience
• Review inventory and sales records to prepare reports for the management team
• Instruct employees on how to handle difficult and complicated sales

Skills

Customer service

Team leadership

Communication

Flexible schedule

Job description

ASICS America Corporation is seeking a part-time Team Lead (Key Holder) for Orlando International to guide store operations, supervise staff, and deliver excellent customer experiences. The role emphasizes training, inventory checks, pricing accuracy, and effective communication with customers and vendors.

Ideal candidates have at least 2 years in retail, with sporting or athletic industry exposure, and must be able to work a schedule including evenings and weekends.