Retail Team Lead: Inspire, Coach & Drive Results

New Balance; Salem (NH); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

New Balance at Rockingham Park in NH is seeking a full-time Retail Team Lead to open/close the store, drive results, and deliver a world-class guest experience. You will lead by example through our Core Competencies and mentor associates across daily operations.

Ideal candidates bring leadership, strong customer service and verbal communication skills, and flexibility to work weekends/holidays. Prior supervisory retail experience is preferred, with the ability to lift up to 50 lbs and stand for

Qualifications

• Must be 18 years of age or older.
• 2 years’ retail supervisory experience preferred.
• Strong customer service and verbal communication skills.
• Willingness to work a flexible schedule to meet the demands of a thriving retail business, which may entail working on weekends and holidays.
• Ability to lift up to 50 lbs and stand for extended periods.

Responsibilities

• Be a positive leadership presence on the sales floor while communicating and coaching professionally with all associates
• Be results driven in achieving our store key performance indicators through training and development of our associates
• May assist store manager in creating the schedule and taking the lead in floor moves
• Deliver a great guest experience utilizing our GUEST service model
• Be operationally sound, opening/closing the store, inventory control, operational procedures
• Be involved in recruiting/interviewing/hiring of top talent
• Follow safety and reporting regulations, including proper lifting procedures

Skills

Leadership

Customer service

Verbal communication

Scheduling

Interviewing

Training

Education

High school diploma or equivalent

Job description

New Balance at Rockingham Park in NH is seeking a full-time Retail Team Lead to open/close the store, drive results, and deliver a world-class guest experience. You will lead by example through our Core Competencies and mentor associates across daily operations.

Ideal candidates bring leadership, strong customer service and verbal communication skills, and flexibility to work weekends/holidays. Prior supervisory retail experience is preferred, with the ability to lift up to 50 lbs and stand for