Retail Team Lead — Hands-On Manager Training

Shoe Carnival, Inc.; Florence (SC); On-site; USD 40,000 - 50,000; Full time

Job summary

Shoe Station in Florence, SC is looking for an Assistant Store Manager to help oversee daily store operations and support the team. This full-time role requires you to act as a key holder, lead by example, and drive a customer-first store environment.

You will open and close the store, support the General Manager in meeting sales targets, train associates, manage cash, and assist with merchandising while maintaining loss prevention practices. Flexibility for nights and weekends is required.

Qualifications

• Strong communication and leadership skills.
• Great customer service and a positive attitude.
• At least 2 years of retail or customer service experience.
• Previous supervisory experience is a plus.
• Must be able to complete Key Carrier Certification within 60 days.
• Flexible availability including nights, weekends, and holidays.
• Age 18+ due to keyholder responsibilities.

Responsibilities

• Open and close the store as a key holder.
• Support the General Manager in reaching sales goals.
• Lead customer service efforts and resolve issues professionally.
• Train and guide associates on processes and standards.
• Delegate daily tasks and coordinate breaks.
• Assist with visual merchandising and store presentation.
• Perform register overrides, safe/till counts, and cash reconciliation.
• Follow and promote loss prevention procedures.

Skills

Communication

Leadership

Customer service

Retail experience

Supervisory experience

Job description

Shoe Station in Florence, SC is looking for an Assistant Store Manager to help oversee daily store operations and support the team. This full-time role requires you to act as a key holder, lead by example, and drive a customer-first store environment.

You will open and close the store, support the General Manager in meeting sales targets, train associates, manage cash, and assist with merchandising while maintaining loss prevention practices. Flexibility for nights and weekends is required.