Retail Team Lead — Open/Close, Drive Sales & Service

Pho Prime, LLC; Augusta (GA); On-site; USD 20,664 - 26,174; Full time

Job summary

Shoe Station in Augusta, GA is seeking an Assistant Store Manager to oversee daily operations, act as a key holder, and lead a customer-first team. This full-time role rewards initiative and hands-on leadership in a fast-paced retail setting.

You will open/close the store, support the General Manager in achieving sales goals, train associates, manage cash, and ensure loss prevention practices. Flexibility for nights, weekends, and holidays is required.

Qualifications

• Strong communication and leadership abilities are essential.
• Retail or customer service experience is required.
• Previous supervisory experience is a plus.
• Key Carrier Certification must be completed within 60 days.
• Flexibility to work nights, weekends and holidays.

Responsibilities

• Open and close the store as a key holder.
• Support the General Manager in reaching sales goals.
• Lead customer service efforts and resolve issues professionally.
• Train and guide associates on processes and standards.
• Delegate daily tasks and coordinate breaks.
• Assist with visual merchandising and store presentation.
• Perform register overrides, safe/till counts, and cash reconciliation.
• Follow and promote loss prevention procedures.

Skills

Leadership

Communication

Customer Service

Retail Experience

Supervisory Experience

Key Carrier Certification

Job description

Shoe Station in Augusta, GA is seeking an Assistant Store Manager to oversee daily operations, act as a key holder, and lead a customer-first team. This full-time role rewards initiative and hands-on leadership in a fast-paced retail setting.

You will open/close the store, support the General Manager in achieving sales goals, train associates, manage cash, and ensure loss prevention practices. Flexibility for nights, weekends, and holidays is required.