Part Time Sales Team Lead - Bates Towne Crossing, Aubrey, TX

Jamesavery; Aubrey (TX); On-site; USD 17,000 - 23,000; Part time

Job summary

James Avery is seeking a part-time Store Leadership Team member for the Bates Towne Crossing location in Aubrey, TX. The role supports Store Management, directs personnel, and maintains exceptional customer service on the sales floor.

The position requires at least a high school diploma or equivalent and 1 year of retail or customer service experience. Supervisory experience is preferred, with opportunities to train and lead associates in daily operations.

Qualifications

• High school diploma or equivalent required; 1+ year in retail or customer service preferred.
• Previous supervisory experience is preferred.
• Strong leadership and communication skills required.

Responsibilities

• Greets and assists guests with merchandise selection and purchases.
• Resolves guest issues effectively and courteously.
• Monitors guest service levels and provides feedback to staff.
• Oversees opening and closing duties and daily store operations.
• Provides leadership and training to associates on service and sales.
• Assists in inventory, scheduling, and replenishment activities.

Skills

Customer service

Leadership

Team supervision

Education

High school diploma or equivalent

Job description

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information to request the appropriate accommodation by visiting the following our Accessibility Accomodation for Applicants page.

• Posted on October 21, 2026

Locations

Showing 1 location

Aubrey, TX 76227, USA

• Part-Time
• Requisition #: PARTT008250

Description

JOB SUMMARY

Assists Store Management with in-store supervision including directing personnel. Provides effective leadership to all associates. Displays the highest level of customer service in all areas. This position will function as a front line member of the Retail Store Leadership Team in the Bates Towne Crossing location in Aubrey, TX.

WHAT YOU WILL BE DOING

• Greets and assists guests in selection and purchase of merchandise.
• Resolves guest issues effectively.
• Keeps supervisor informed of product, guest, and/or personnel issues.
• Monitors and approves guest’s returns in accordance with retail policies.
• Monitors associates guest service levels; provides feedback as needed.
• Utilizes GUESTS program when interacting with guests on sales floor or phone and when handling guest owned jewelry.
• Prepare and review supply order from the JAC warehouse, prepare orders for other items through the applicable purchasing channels.
• Perform leadership responsibilities for store opening and closing duties.
• Provides leadership and training to associates in all areas of responsibility with emphasis on guest service and sales. Coordinates regular associate training and/or seasonal associate training. Delegates assignments to Associates.
• Assists in the annual inventory process; ensures the process is conducted in compliance with established processes and guidelines. Assists in inventory cycle counting, inventory adjustments, shipping and receiving of merchandise, while following company procedures. Notify the appropriate retail and corporate when inventory issues are discovered.
• Participates and assists in conducting regularly scheduled store meetings.
• Implements plans to effectively participate in company special events and/or promotions.
• Develops and conducts team building activities.
• Monitors product trends and changes in retail and communicates to District Manager.

Product Care:

• Be fully trained to operate all service equipment including, but not limited to, polish motor, handheld polisher, PUK weld equipment, pin finisher unit, ultra-sonic unit, small tools and any related chemicals to complete in-store services. Able to train staff to operate all service area equipment and small tools.
• Ensures product care services meet/exceed operational standards.
• Perform staging, setup, maintenance and replacement of display items using the visual merchandising guide parameters.
• Assists store management in maintaining company standards for overall store presentation.
• Processes employee purchases in the absence of Store Manager or Assistant Manager.
• Ensures company security procedures are used to protect assets.
• Reviews/creates employee schedules in the absence of Store Manager or Assistant Manager.
• Approves store schedules ensuring schedule follows operational, and budgetary guidelines, and ensures customer service levels are met, if needed.
• Consistently demonstrates strong written and verbal communication skills, a strong attention to detail and a high degree of organizational skills.
• Must be able to multitask in a fast-paced environment.

Other Duties

• Assume lead role in absence of other leadership team members.
• Builds and maintains effective relationships with internal and external stakeholders.
• Collaborates with the team, both departmental and with cross functional teams to build positive working relationships and establish a high level of trust and credibility throughout the organization.
• Assist in other areas as assigned by supervisor.

WHAT YOU WILL NEED:

• High school degree or equivalent with a minimum 1-year retail or customer service experience is preferred or equivalent education/experience. Previous supervisory experience is preferred.
• Pass a background check as well as an alcohol, controlled substance, and illegal drug screen that meets Company standards before beginning

Preferred Qualifications

• Previous supervisory experience.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.