Part-Time Retail Team Leader – Customer Experience

James Avery Artisan Jewelry; Prosper (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

James Avery Artisan Jewelry is seeking a Store Supervisor for the Gates of Prosper location in Prosper, TX. You will join the Retail Store Leadership Team, supervising associates and delivering the highest level of customer service on the sales floor.

Responsibilities include resolving guest issues, monitoring guest service levels, assisting inventory and receiving, and supporting store opening/closing duties while coordinating trainings and promotions.

Qualifications

• High school diploma or equivalent; 1+ year retail or customer service experience preferred; supervisory experience preferred.

Responsibilities

• Assist Store Management with in-store supervision and directing personnel.
• Provide leadership to all associates and deliver high levels of customer service.
• Resolve guest issues and monitor guest service levels; communicate outputs to supervisors.
• Assist with inventory processes, shipping/receiving, and inventory cycle counts.
• Support opening/closing duties and training of associates; delegate assignments.
• Coordinate store meetings, events, and promotions; supervise plan execution.
• Maintain store presentation and monitor product trends; ensure compliance with policies.

Skills

Leadership

Customer Service

Supervisory Experience

Team Training

Inventory Control

Merchandising

Communication

Education

High school diploma

Job description

James Avery Artisan Jewelry is seeking a Store Supervisor for the Gates of Prosper location in Prosper, TX. You will join the Retail Store Leadership Team, supervising associates and delivering the highest level of customer service on the sales floor.

Responsibilities include resolving guest issues, monitoring guest service levels, assisting inventory and receiving, and supporting store opening/closing duties while coordinating trainings and promotions.