Retail Team Lead: Guest Service & Store Ops

Easterseals-Goodwill Northern Rocky Mountain Inc.; Great Falls (MT); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical, Vision, Dental

PTO

401(k) Retirement Plan + up to 4%

Tuition Assistance

Flexible Spending + Health Savings

Discount on ESGW services

Employee Wellness Program

Discount at Goodwill Stores

Job summary

Easterseals-Goodwill Northern Rocky Mountain Inc. in Great Falls, MT seeks an Entry-level Supervisor in Charge to elevate guest and donor service. This role assists with supervising retail and production activities to meet goals while enforcing ESGW policies.

The position requires standing, lifting 20-100 pounds, and availability evenings and weekends. A High School diploma and 0-2 years of experience are expected; comprehensive benefits are provided.

Qualifications

• High School/Equivalent education.
• 0-2 years of prior retail or service experience.
• Ability to work evenings and weekends.

Responsibilities

• Ensure a high level of guest and donor service.
• Supervise retail and production activities to meet goals.
• Enforce ESGW policies and procedures.
• Cross-train in all aspects of Goodwill.
• Maintain cash handling accuracy and correct errors.
• Assist with staff meetings and toolbox talks.
• Assist with inventory control and stock rotation.
• Complete daily/weekly/monthly reporting.

Skills

Guest service

Communication

Problem solving

Education

High School/Equivalent

Tools

Cash register

Job description

Easterseals-Goodwill Northern Rocky Mountain Inc. in Great Falls, MT seeks an Entry-level Supervisor in Charge to elevate guest and donor service. This role assists with supervising retail and production activities to meet goals while enforcing ESGW policies.

The position requires standing, lifting 20-100 pounds, and availability evenings and weekends. A High School diploma and 0-2 years of experience are expected; comprehensive benefits are provided.