Retail Assistant Supervisor — Guest Service & Store Ops

Easterseals-Goodwill Northern Rocky Mountain; Great Falls (MT); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical benefits

Paid Time Off (PTO)

401(k) Retirement Plan

Tuition assistance

Flexible Spending + Health Savings

Discounts on ESGW services

Employee Wellness Program

Store discounts

Job summary

Easterseals-Goodwill Northern Rocky Mountain seeks a reliable Supervisor in Charge to oversee a busy retail facility in Great Falls. You will lead guest and donor service, supervise staff, and ensure policies are followed to meet production and sales goals.

Responsibilities include coordinating daily operations, managing inventory, handling cash procedures, and maintaining store standards. Evening and weekend availability, physical stamina, and commitment to ESGW's mission are required.

Qualifications

• High School diploma or equivalent.
• 0-2 years previous experience in retail or service industry.
• Availability to work evenings and weekends.
• Able to lift 20-100 pounds and stand for extended periods.
• Background check required; past convictions not automatic disqualifier.

Responsibilities

• Oversee guest and donor service to ensure high standards.
• Assist supervision of retail and production activities to meet goals.
• Enforce Easterseals-Goodwill policies and best practices.
• Maintain timely cash handling and reporting procedures.
• Support store operations, including inventory and stock rotation.
• Prepare and review daily/weekly/monthly reporting and closing procedures.

Skills

Guest service

Supervisory

Communication

Mobility/physical stamina

Education

High School/Equivalent

Job description

Easterseals-Goodwill Northern Rocky Mountain seeks a reliable Supervisor in Charge to oversee a busy retail facility in Great Falls. You will lead guest and donor service, supervise staff, and ensure policies are followed to meet production and sales goals.

Responsibilities include coordinating daily operations, managing inventory, handling cash procedures, and maintaining store standards. Evening and weekend availability, physical stamina, and commitment to ESGW's mission are required.