Retail Team Lead - Guest Experience & Ops Coach

New Balance; Walnut Creek (CA); On-site; USD 29,893 - 44,840; Full time

Benefits offered by this job

Tuition reimbursement

$100 monthly student loan support

Yearly $1,000 lifestyle reimbursement

4 weeks of vacation

12 holidays

Generous parental leave

Job summary

New Balance is seeking a full time Retail Team Lead in Walnut Creek, California. This position involves leading store operations, ensuring a great guest experience, and achieving performance targets. Candidates should have strong leadership and customer service skills, along with a high school diploma and preferably retail supervisory experience.

New Balance offers competitive hourly pay ranging from $21.70 to $32.55 along with comprehensive benefits including medical insurance, a yearly lifestyle reimbursement, and generous vacation policies.

Qualifications

• 2 years’ retail supervisory experience preferred.
• Ability to lift up to 50 lbs with assistance.
• Willingness to work a flexible schedule.

Responsibilities

• Lead store operations and open/close the store.
• Achieve store key performance indicators.
• Recruit and develop top talent.
• Deliver a great guest experience.
• Conduct inventory control.

Skills

Leadership

Customer service

Communication

Operational procedures

Education

High school diploma or equivalent

Job description

New Balance is seeking a full time Retail Team Lead in Walnut Creek, California. This position involves leading store operations, ensuring a great guest experience, and achieving performance targets. Candidates should have strong leadership and customer service skills, along with a high school diploma and preferably retail supervisory experience.

New Balance offers competitive hourly pay ranging from $21.70 to $32.55 along with comprehensive benefits including medical insurance, a yearly lifestyle reimbursement, and generous vacation policies.