Retail Team Lead — Guest Experience Champion

Paycom; Gatlinburg (TN); On-site; USD 18,000 - 20,000; Full time

Benefits offered by this job

Competitive pay

Paid days off

Medical insurance

401(k) retirement plan

Free admission for employees

Employee discounts

Job summary

Anakeesta, a mountaintop theme park in Gatlinburg, TN, is hiring a Retail Supervisor to lead the retail team. This role includes overseeing daily operations, exceptional customer service, and effective merchandising. The supervisor will manage inventory and ensure high standards for a memorable retail experience.

The ideal candidate has prior retail experience, strong communication skills, and the ability to train and motivate staff. The position offers competitive pay and numerous benefits.

Qualifications

• Previous retail experience with supervisory or leadership responsibilities preferred.
• Strong customer service and communication skills.
• Ability to train and motivate a team in a fast-paced retail environment.
• Detail-oriented with strong organizational and multitasking abilities.
• Basic math skills and cash handling experience.

Responsibilities

• Supervise and support retail associates in daily store operations.
• Lead by example to provide exceptional guest service.
• Train, coach, and evaluate retail staff performance.
• Manage cash handling and sales reconciliation.
• Monitor inventory levels and assist with restocking.

Skills

Customer service

Team training

Inventory management

Cash handling

Communication

Organizational skills

Tools

Point-of-sale systems

Inventory management software

Job description

Anakeesta, a mountaintop theme park in Gatlinburg, TN, is hiring a Retail Supervisor to lead the retail team. This role includes overseeing daily operations, exceptional customer service, and effective merchandising. The supervisor will manage inventory and ensure high standards for a memorable retail experience.

The ideal candidate has prior retail experience, strong communication skills, and the ability to train and motivate staff. The position offers competitive pay and numerous benefits.