Retail Team Lead - Flexible Schedule & Coaching

Goodwill Central Texas; Leander (TX); On-site; USD 23,000 - 26,000; Full time

Job summary

Goodwill Central Texas in Leander, TX is hiring a Retail Team Lead to assist management in store operations, customer service, recordkeeping, cash management, facility operation, communications, merchandising, production, and inventory control.

The role oversees a primary team on the sales floor or production and requires at least 1 year of supervisory experience, with a schedule supporting opening, production, and closing operations. The position is full-time and on-site at the Leander store.

Qualifications

• 1+ year of supervisory or team-lead experience.
• Ability to communicate effectively in English with customers and colleagues.
• Keyholder responsibilities for store opening/closing procedures.

Responsibilities

• Assist the store management team with overall operation.
• Ensure compliance with Goodwill Central Texas policies.
• Resolve customer complaints fairly and refer unresolved disputes to the store manager.
• Coach and train associates on their assigned team.

Skills

Supervisory experience

Team leadership

Customer service

English communication

Job description

Goodwill Central Texas in Leander, TX is hiring a Retail Team Lead to assist management in store operations, customer service, recordkeeping, cash management, facility operation, communications, merchandising, production, and inventory control.

The role oversees a primary team on the sales floor or production and requires at least 1 year of supervisory experience, with a schedule supporting opening, production, and closing operations. The position is full-time and on-site at the Leander store.