Retail Team Lead - Flexible Hours & Growth

Crocs; Orange (CA); On-site; USD 29,000 - 36,000; Full time

Job summary

Crocs is hiring an Assistant Store Manager in the Orange County area. The role focuses on delivering exceptional customer service, leading store teams, and upholding Crocs policies and brand standards.

You will support daily store operations, manage stock and merchandising, and help drive sales while maintaining a positive, inclusive team culture. Prior leadership experience in retail is preferred.

Qualifications

• Must be 18 years or older.
• 2-3 years of retail experience with a preference for candidates with prior store leadership roles.
• Flexibility in the work schedule, including nights, weekends, holidays and extended hours, with regular attendance and punctuality essential functions.
• Desire to succeed in a high growth, fast-paced retail environment.
• Proven track record inspiring and empowering teams while driving performance and achieving results.
• Valid driver's license and acceptable driving record may be required if driving is an essential job function.

Responsibilities

• Deliver outstanding consumer experiences by applying our C.H.A.R.M service model.
• Actively champion a positive team culture by sharing ideas, feedback, and concerns, while consistently demonstrating the core values of Crocs, Inc.
• Assist with daily retail operations, including consumer service, POS system management, stock room management and replenishment, pricing and markdowns, loyalty program promotion, and maintaining store cleanliness and recovery standards.
• Oversee store-wide operations, in partnership with Store Manager, by coordinating, delegating, and prioritizing tasks across all teams to ensure smooth execution and timely completion of daily responsibilities.
• Serve as a brand ambassador by staying informed about current product collaborations, launches, and brand initiatives, and sharing this knowledge with consumers to elevate their experience and connection with Crocs.
• Adhere to all Crocs policies, including Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives.
• Models best practices and partners with Store Management to drive sales performance, leveraging proven techniques to improve individual KPIs and inspire team success.

Skills

Retail experience

Store leadership

Flexibility in schedule

Customer service orientation

Team empowerment

Job description

Crocs is hiring an Assistant Store Manager in the Orange County area. The role focuses on delivering exceptional customer service, leading store teams, and upholding Crocs policies and brand standards.

You will support daily store operations, manage stock and merchandising, and help drive sales while maintaining a positive, inclusive team culture. Prior leadership experience in retail is preferred.