Retail Team Lead: Elevate Sales & Service

Clarks Outlet; New York (NY); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

Health savings account

Flexible spending account

Life insurance

Disability insurance

Tuition reimbursement

Employee discount

Retail incentive programs

401k with match

Paid vacation

Paid sick time

Paid holidays

Job summary

Clarks is looking for a Full Time Team Lead to join the team in New York. This role emphasizes delivering strong sales performance, organizing merchandise, and training staff while upholding Clarks brand standards and customer service excellence.

The position requires leadership duties in the absence of management and a focus on loss prevention and team welfare. Employees enjoy a comprehensive benefits package and opportunities for growth, with compensation aligned to experience and local wage

Responsibilities

• Serve as the Manager on Duty for the store in the absence of the Store Manager and Assistant Manager
• Consistently deliver positive sales performance
• Organize the store merchandise and back stock and ensure proper placement of product
• Oversee the receipt of shipment and maintain a clean work environment
• Assist in training and coaching employees on all policies and procedures
• Practice impeccable customer service skills
• Upsell the customer, when appropriate, on multiple pairs and accessories
• Exemplify the Clarks Brand
• Follow all policies and procedures related to loss prevention and shrinkage
• Create a comfortable work environment for all colleagues
• Physical Requirements: Standing for extended periods of time, frequent bending, climbing, moving of ladders, lifting up to 50 lbs.

Job description

Clarks is looking for a Full Time Team Lead to join the team in New York. This role emphasizes delivering strong sales performance, organizing merchandise, and training staff while upholding Clarks brand standards and customer service excellence.

The position requires leadership duties in the absence of management and a focus on loss prevention and team welfare. Employees enjoy a comprehensive benefits package and opportunities for growth, with compensation aligned to experience and local wage