Part-Time Team Lead: Elevate Sales & Customer Experience

Clarks Outlet; New York (NY); Hybrid; USD 22,000 - 33,000; Part time

Benefits offered by this job

Medical & Dental

Employee Discount

Retail Incentives

Job summary

Clarks is seeking a Part Time Team Lead to join our New York store. You will act as the Manager on Duty in the absence of the Store Manager, drive sales, and ensure excellent customer service while supervising merchandising and back stock.

You will coach and train team members, uphold store policies, and maintain a clean, inviting shopping environment. The role emphasizes customer focus and brand representation in a fast-paced retail setting.

Qualifications

• Customer service experience or ability to train and coach staff.
• Ability to drive sales and meet store targets.
• Comfort with organizing merchandise and store operations.

Responsibilities

• Serve as the Manager on Duty for the store in the absence of the Store Manager and Assistant Manager.
• Consistently deliver positive sales performance.
• Organize the store merchandise and back stock and ensure proper placement of product.
• Oversee the receipt of shipment and maintain a clean work environment.
• Assist in training and coaching employees on all policies and procedures.
• Practice impeccable customer service skills.
• Upsell the customer on multiple pairs and accessories.
• Exemplify the Clarks Brand.
• Follow policies related to loss prevention and shrinkage.
• Create a comfortable work environment for all colleagues.
• Physical duties include standing, bending, climbing, lifting up to 50 lbs.

Skills

Customer service

Sales leadership

Store operations

Training & coaching

Job description

Clarks is seeking a Part Time Team Lead to join our New York store. You will act as the Manager on Duty in the absence of the Store Manager, drive sales, and ensure excellent customer service while supervising merchandising and back stock.

You will coach and train team members, uphold store policies, and maintain a clean, inviting shopping environment. The role emphasizes customer focus and brand representation in a fast-paced retail setting.