Retail Team Lead — Elevate Customer Experience & Ops

Lids; Savannah (GA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Employee discounts and perks

Career development opportunities and培训

Collaborative, team-oriented work环境

Early Wage Access options

Job summary

Lids is seeking an Assistant Store Manager in Savannah, GA to lead daily store operations, drive sales, and deliver exceptional customer service. You will supervise staff, train team members, and ensure adherence to policies while maintaining a vibrant, welcoming shopping environment.

You will act as manager on duty, support scheduling, and uphold brand standards, merchandising, and store cleanliness to deliver a best-in-class fan experience.

Qualifications

• Experience driving sales results while minimizing loss.
• Strong interpersonal and communication skills.
• Ability to work unsupervised and lead a team.

Responsibilities

• Act as Manager on duty for scheduling issues and customer complaints.
• Manage store associates through training programs and goal setting.
• Administer progressive discipline with verbal and written warnings.
• Recruit and train store personnel on operations and procedures.
• Maintain visual merchandising, stock, and store standards.

Skills

Sales

Customer service

Team leadership

Job description

Lids is seeking an Assistant Store Manager in Savannah, GA to lead daily store operations, drive sales, and deliver exceptional customer service. You will supervise staff, train team members, and ensure adherence to policies while maintaining a vibrant, welcoming shopping environment.

You will act as manager on duty, support scheduling, and uphold brand standards, merchandising, and store cleanliness to deliver a best-in-class fan experience.