Retail Team Lead: Elevate Customer Experience & Growth

Meijer Inc.; Benton Harbor (MI); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer Inc. is seeking a dedicated team member to enhance the customer shopping experience, supervise daily tasks, and help drive store performance. The role involves leading by example, mentoring peers, and supporting training initiatives to ensure excellent service.

You will participate in scheduling, maintain product freshness, and support safety and policy compliance while contributing to a collaborative Meijer culture.

Qualifications

• Passion for customer service and helpful demeanor.
• Strong verbal and written communication
• Ability to mentor/coach peers and work with leadership.
• Ability to build rapport and deliver consistent service.

Responsibilities

• Engage customers to ensure a positive shopping experience.
• Communicate and assign daily tasks to team members.
• Mentor and coach staff to meet sales goals and Meijer standards.
• Assist in training new team members and cross-training.
• Help with department scheduling to boost engagement and profitability.
• Ensure product freshness and proper dating policies.

Skills

Customer service

Communication

Leadership

Team collaboration

Job description

Meijer Inc. is seeking a dedicated team member to enhance the customer shopping experience, supervise daily tasks, and help drive store performance. The role involves leading by example, mentoring peers, and supporting training initiatives to ensure excellent service.

You will participate in scheduling, maintain product freshness, and support safety and policy compliance while contributing to a collaborative Meijer culture.