Retail Team Lead — Elevate Customer Experience

Meijer Inc.; Ypsilanti (MI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer Inc. in the United States is seeking a store leadership role to guide daily operations and empower team members. You will model exceptional customer experience, coach peers, and drive department goals through effective scheduling and training.

The position focuses on mentoring staff, maintaining product freshness, and upholding Meijer standards and an inclusive culture. This full-time role offers career growth within a family-oriented company and opportunities to impact customer service

Qualifications

• Passion for customer service with strong interpersonal skills.
• Proven leadership and mentoring abilities.
• Excellent verbal and written communication.
• Experience in retail or customer-facing roles preferred.

Responsibilities

• Engage peers to provide an exceptional shopping experience.
• Communicate with team and assign daily tasks.
• Mentor and coach team members to exceed sales goals.
• Support training and cross-training to boost productivity.
• Assist with department scheduling to improve engagement and profitability.
• Ensure product freshness through proper rotation and dating policies.
• Ensure compliance with food safety standards and store safety.

Skills

Customer service

Leadership

Communication

Coaching

Training

Scheduling

Retail knowledge

Inventory awareness

Job description

Meijer Inc. in the United States is seeking a store leadership role to guide daily operations and empower team members. You will model exceptional customer experience, coach peers, and drive department goals through effective scheduling and training.

The position focuses on mentoring staff, maintaining product freshness, and upholding Meijer standards and an inclusive culture. This full-time role offers career growth within a family-oriented company and opportunities to impact customer service