Retail Team Lead — Customer Experience & Growth

Foot Locker; Oak Park (MI); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Weekly Pay

Employee discount

Paid Time Off

Health/Dental coverage

Job summary

Foot Locker in Michigan is seeking an energetic team member who thrives on helping customers and driving sales. You will coach peers, maintain product knowledge, and deliver a superior shopping experience across stores in a dynamic retail network.

As part of training, you’ll partner with store leadership to meet personal and team productivity goals. You may transfer to other Foot Locker locations during training and growth opportunities.

Qualifications

• 1+ year of experience in a customer-facing sales setting.
• Able to engage customers to deliver an elevated experience.
• Resourceful and versatile in a fast-paced omni-channel retail environment.
• Strong ethics, values and integrity.

Responsibilities

• Coach and motivate your team to drive sales and deliver exceptional customer service.
• Ensure high levels of customer satisfaction by knowing products and collaborating with coworkers.
• Deliver sales, customer experience, merchandising, visual, and operational expectations.
• Act as a partner between customers, sales associates and store leadership.
• Learn and share product knowledge and trends to fit customer needs.

Skills

Coaching

Customer service

Sales

Team leadership

Communication

Job description

Foot Locker in Michigan is seeking an energetic team member who thrives on helping customers and driving sales. You will coach peers, maintain product knowledge, and deliver a superior shopping experience across stores in a dynamic retail network.

As part of training, you’ll partner with store leadership to meet personal and team productivity goals. You may transfer to other Foot Locker locations during training and growth opportunities.