Retail Team Lead - Elevate Customer Experience

Foot Locker; Detroit (MI); On-site; USD 22,041 - 24,796; Full time

Benefits offered by this job

Weekly Pay

Paid Time Off

Employee Discount 30-50%

Life, Medical and Dental Coverage

Development and Advancement Opportunit

Job summary

Foot Locker in Detroit is seeking a store role to coach a team, drive sales, and deliver outstanding customer service. You will work to meet merchandising and operational goals while staying knowledgeable about products and trends.

The ideal candidate thrives in a fast-paced, athletic retail environment, demonstrates leadership, and maintains a flexible schedule to cover nights, weekends, and holidays. Join a brand that celebrates sport, style, and community.

Qualifications

• Leadership experience in a customer-facing sales setting (min 1 year).
• Comfortable engaging customers to create elevated experiences.
• Motivated to achieve great results through customer interaction and athletic products.
• Resourceful and adaptable to omni-channel retail changes.

Responsibilities

• Coaching and motivating your team to drive sales and customer service.
• Ensuring high levels of customer satisfaction with product knowledge and teamwork.
• Delivering sales, customer experience, merchandising, visual, and operational expectations.
• Acting as a partner between customers, sales associates, and store leadership.
• Learning and sharing product knowledge and trends to fit customers’ needs.
• Maintaining awareness of product knowledge and upcoming trends.
• Contributing to a positive and inclusive work environment.

Skills

Leadership

Customer service

Sales

Team player

Flexible schedule

Job description

Foot Locker in Detroit is seeking a store role to coach a team, drive sales, and deliver outstanding customer service. You will work to meet merchandising and operational goals while staying knowledgeable about products and trends.

The ideal candidate thrives in a fast-paced, athletic retail environment, demonstrates leadership, and maintains a flexible schedule to cover nights, weekends, and holidays. Join a brand that celebrates sport, style, and community.