Retail Team Leader - Elevate Sales & Customer Experience

Foot Locker

Novi (MI)

On-site

USD 19,286 - 27,552

Full time

14 days+

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Benefits offered by this job

Weekly Pay

Paid Time Off

30-50% Employee Discount

Life, Medical and Dental Coverage

Development and Advancement Opportunit

Job summary

Foot Locker in Novi, MI is seeking a customer-focused team member to drive sales and deliver exceptional service. You will coach teammates, stay knowledgeable about products, and support merchandising and store operations.

You’ll engage customers, learn trends, and contribute to an inclusive work environment while supporting a dynamic omni-channel retail experience. This role offers growth opportunities and competitive pay.

Qualifications

Leadership demonstrated with at least 1 year in a customer-facing sales setting.
Confidently engage customers to deliver an elevated experience.
Motivated by helping customers and athletic product knowledge.
Adaptable to a rapidly changing omni-channel retail environment.
Shows initiative and can work with minimal supervision.
Strong analytical skills including problem analysis and decision making.
High ethics, integrity, and trust.
Flexible availability including nights, weekends, and holidays.

Responsibilities

Coaching and motivating your team to drive sales and customer service.
Ensure high levels of customer satisfaction with product knowledge and teamwork.
Deliver sales, customer experience, merchandising, and operations.
Act as a partner between customers, sales associates and store leadership.
Learn and share product knowledge and trends to fit customer needs.
Maintain awareness of product knowledge and trends.
Contribute to a positive and inclusive work environment.