Retail Team Lead: Drive Sales & Service

Bass Pro Shops; Harrisburg (Dauphin County); Sur place; USD 42 000 - 62 000; Plein temps

Avantages offerts par ce poste

Medical

Dental

Vision

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

Résumé du poste

Bass Pro Shops in Harrisburg, PA is seeking a Team Leader to guide department associates in merchandising, pricing, inventory control and customer service under the supervision of the Group Sales or Department Manager. You will oversee daily tasks, schedule staff, coach team members, conduct trainings, maintain planograms, and ensure a friendly shopping experience while meeting sales and operational goals.

This role requires 2-4 years retail experience, strong communication, and the ability to

Qualifications

• Ability to read and analyze reports related to sales and inventory.
• Strong interpersonal skills and ability to lead a team.
• Experience in retail sales and customer-focused service.

Responsabilités

• Directs department associates to meet sales, margins, inventory, and payroll goals.
• Maintains planograms and executes merchandising directives.
• Staffs department, conducts interviews, trains, and schedules employees.
• Provides excellent customer service and resolves issues with customers and staff.
• Maintains product knowledge and conducts demos for staff and customers.
• Coordinates special events and pricing accuracy for advertised items.

Connaissances

Customer service

Leadership

Communication

Merchandising

Sales

Formation

High School Diploma or equivalent

Outils

POS systems

Description du poste

Bass Pro Shops in Harrisburg, PA is seeking a Team Leader to guide department associates in merchandising, pricing, inventory control and customer service under the supervision of the Group Sales or Department Manager. You will oversee daily tasks, schedule staff, coach team members, conduct trainings, maintain planograms, and ensure a friendly shopping experience while meeting sales and operational goals.

This role requires 2-4 years retail experience, strong communication, and the ability to