Retail Team Lead: Drive Sales & Customer Experience

Bass Pro Shops; Leeds (AL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Discounts on retail merchandise

Medical

Dental

Vision

Health Savings Account

Flexible Spending Account

401k

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

And more

Job summary

Bass Pro Shops in Leeds, AL is seeking a Team Leader to supervise department associates, drive sales, maintain product knowledge, and execute merchandising directives. You will lead staffing, training, and scheduling while delivering a legendary customer experience.

The role requires 2–4 years of supervisory retail experience, strong leadership, and a focus on service, pricing integrity, and event coordination.

Qualifications

• High school diploma or equivalent required.
• Retail supervisory experience preferred (2–4 years).
• Ability to lead a team and manage daily department operations.

Responsibilities

• Direct daily activities of department associates.
• Assist in staffing, training and scheduling.
• Maintain merchandising standards and planograms.
• Conduct product demos and drive customer service excellence.
• Support events and promotions; ensure pricing integrity.

Skills

Customer service

Staff coaching

Merchandising

Inventory control

Pricing

Training & interviewing

Education

High School Diploma or equivalent

Tools

POS systems

Inventory management software

Excel/Office tools

Job description

Bass Pro Shops in Leeds, AL is seeking a Team Leader to supervise department associates, drive sales, maintain product knowledge, and execute merchandising directives. You will lead staffing, training, and scheduling while delivering a legendary customer experience.

The role requires 2–4 years of supervisory retail experience, strong leadership, and a focus on service, pricing integrity, and event coordination.