Retail Team Lead - Customer Service & Ops

Dollar Tree Stores; Gardner (MA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree in Gardner, KS is seeking an Assistant Store Manager to support store operations, customer service, and team development. You will assist with daily activities, help customers, organize merchandise, and ensure store standards and safety are maintained.

The role involves opening/closing procedures, payroll/scheduling, loss prevention, and supervising Store Associates to foster a positive, respectful environment.

Qualifications

• High school diploma or equivalent preferred.
• Retail store management experience preferred.
• Ability to lift up to 55 lbs and perform physical tasks.
• Strong communication and customer service skills.
• Ability to lead and develop store associates.

Responsibilities

• Assist with store functions and day-to-day activities.
• Help customers in a positive, approachable manner and address questions.
• Organize and transfer merchandise from delivery to stockroom and sales floor.
• Perform opening and closing procedures as needed.
• Process corporate directives and store communications.
• Maintain storefront fixtures and displays for promotions.

Skills

Customer service

Communication

Teamwork

Store operations

Physical stamina

Payroll & scheduling

Reading directives

Education

High school diploma or equivalent

Job description

Dollar Tree in Gardner, KS is seeking an Assistant Store Manager to support store operations, customer service, and team development. You will assist with daily activities, help customers, organize merchandise, and ensure store standards and safety are maintained.

The role involves opening/closing procedures, payroll/scheduling, loss prevention, and supervising Store Associates to foster a positive, respectful environment.