Retail Team Lead: Customer Experience & Store Ops

Dollar Tree Stores; Crystal River (FL); On-site; USD 38,000 - 52,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores in Crystal River, FL is seeking an Assistant Store Manager to support store operations, customer service, and team development. You will assist with day-to-day store activities and help ensure a well-run, friendly shopping environment.

Responsibilities include supervising associates, opening/closing procedures, handling merchandise transfers, and supporting loss prevention and payroll tasks.

Qualifications

• High school diploma or equivalent preferred and ability to read, interpret, and explain operational directives.
• Store management experience in retail, grocery, or drug store environment.
• Able to lift up to 55 lbs and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting.
• Strong communication, interpersonal, and written skills.
• Ability to work in a high-energy, team environment.
• Excellent customer service, organizational, and communication skills.
• Strong problem solving and decision-making skills.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address any questions or concerns they may have.
• Help organize, and transfer merchandise from delivery truck to stockroom to sales floor as needed and ensure the seasonal areas of the store are maintained.
• Perform opening and closing procedures as needed.
• Process all corporate directives and communications related to store activities.
• Maintain promotional effectiveness of store-front fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention.
• Maintain areas of the store, including a well-stocked sales floor and organized stockroom, to company standards.
• Protect and secure all company assets, including store cash.
• Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies and procedures.
• Help the Store Manager supervise, train, and develop Store Associates.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned*

Skills

High school diploma or equivalent

Store management experience

Strong communication

Team orientation

Customer service excellence

Physical stamina

Problem solving

Job description

Dollar Tree Stores in Crystal River, FL is seeking an Assistant Store Manager to support store operations, customer service, and team development. You will assist with day-to-day store activities and help ensure a well-run, friendly shopping environment.

Responsibilities include supervising associates, opening/closing procedures, handling merchandise transfers, and supporting loss prevention and payroll tasks.