Retail Team Lead - Customer Experience & Operations

Sweet Peas; Vanderbilt (PA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, vision, and dental insurance

401(k) after 1 year of employment

Fast-paced, innovative environment

Job summary

Center Independent Oil Stores LLC is seeking an Assistant Manager for a Vanderbilt, PA location. This full-time role supports the Store Manager in daily operations, customer service, and team development to ensure an exceptional shopping experience.

The candidate should exhibit strong leadership, excellent communication, and solid math skills for cash handling, with flexibility for weekends and varied shifts.

Qualifications

• Excellent verbal and written communication skills.
• Proven leadership experience managing a retail team.
• Strong cash handling and transaction processing abilities.
• Ability to address staffing issues and emergencies as needed.
• Valid driver's license and reliable transportation.
• Physical ability to stand, bend and kneel during shifts.
• Flexibility to work weekends and shifts opposite Store Manager.

Responsibilities

• Oversee daily store operations in partnership with Store Manager.
• Assist with recruiting, hiring, and training of staff to develop a high-performing team.
• Maintain professional demeanor with employees, vendors, and customers.
• Foster a welcoming and organized store environment to enhance the shopping experience.
• Assist with budgeting, ordering, and operational planning to meet financial goals.
• Monitor shrinkage and protect company resources; support loss prevention efforts.
• Lead by example to deliver outstanding customer service and resolve issues promptly.

Skills

Communication skills

Leadership abilities

Cash handling

Staffing issues response

Driver's license

Physical fitness

Weekend availability

Job description

Center Independent Oil Stores LLC is seeking an Assistant Manager for a Vanderbilt, PA location. This full-time role supports the Store Manager in daily operations, customer service, and team development to ensure an exceptional shopping experience.

The candidate should exhibit strong leadership, excellent communication, and solid math skills for cash handling, with flexibility for weekends and varied shifts.