Retail Team Leader: Elevate Customer Experience & Ops

CENTER INDEPENDENT OIL STORES LLC; Uniontown (Fayette County); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Life insurance

401k after 1 year

Job summary

CENTER INDEPENDENT OIL STORES LLC is seeking an Assistant Manager for our Uniontown, PA location to deliver an exceptional customer experience while leading store operations. You will partner with the Store Manager to oversee daily activities, drive sales, train staff, and ensure high standards of service and accuracy in all transactions.

Key responsibilities include scheduling, budgeting assistance, loss prevention, and maintaining a welcoming shopping environment.

Qualifications

• Outstanding communication skills, both verbal and written
• Strong leadership abilities with experience guiding and motivating a team
• Strong math skills for accurate cash handling and transaction processing
• Ability to respond to staffing issues and emergencies as needed
• Valid driver’s license with reliable transportation
• Physically able to stand, bend, and kneel throughout the duration of a shift
• Flexible availability, including weekends and shifts opposite the Store Manager

Responsibilities

• Collaborate with the Store Manager to supervise daily operations, assignments, and team performance
• Support recruiting, hiring, training, and ongoing development of store staff to build a high-performing team
• Maintain a professional, respectful, and positive demeanor when interacting with employees, vendors, and customers
• Foster a welcoming, organized, and engaging store environment to create an exceptional shopping experience
• Assist the Store Manager with budgeting, ordering, and operational planning to meet financial goals
• Monitor and safeguard retail assets to minimize shrinkage and protect company resources
• Support loss prevention initiatives and ensure adherence to company policies and procedures
• Lead by example to deliver outstanding customer service across the store and guide team members to do the same
• Ensure customer expectations are consistently met or exceeded in line with company standards
• Resolve customer concerns promptly and professionally, turning challenges into positive experiences

Job description

CENTER INDEPENDENT OIL STORES LLC is seeking an Assistant Manager for our Uniontown, PA location to deliver an exceptional customer experience while leading store operations. You will partner with the Store Manager to oversee daily activities, drive sales, train staff, and ensure high standards of service and accuracy in all transactions.

Key responsibilities include scheduling, budgeting assistance, loss prevention, and maintaining a welcoming shopping environment.