Assistant Manager

Sweet Peas; Vanderbilt (PA); Sur place; USD 42 000 - 54 000; Plein temps

Avantages offerts par ce poste

Medical, vision, and dental insurance

401(k) after 1 year of employment

Fast-paced, innovative environment

Résumé du poste

Center Independent Oil Stores LLC is seeking an Assistant Manager for a Vanderbilt, PA location. This full-time role supports the Store Manager in daily operations, customer service, and team development to ensure an exceptional shopping experience.

The candidate should exhibit strong leadership, excellent communication, and solid math skills for cash handling, with flexibility for weekends and varied shifts.

Qualifications

• Excellent verbal and written communication skills.
• Proven leadership experience managing a retail team.
• Strong cash handling and transaction processing abilities.
• Ability to address staffing issues and emergencies as needed.
• Valid driver's license and reliable transportation.
• Physical ability to stand, bend and kneel during shifts.
• Flexibility to work weekends and shifts opposite Store Manager.

Responsabilités

• Oversee daily store operations in partnership with Store Manager.
• Assist with recruiting, hiring, and training of staff to develop a high-performing team.
• Maintain professional demeanor with employees, vendors, and customers.
• Foster a welcoming and organized store environment to enhance the shopping experience.
• Assist with budgeting, ordering, and operational planning to meet financial goals.
• Monitor shrinkage and protect company resources; support loss prevention efforts.
• Lead by example to deliver outstanding customer service and resolve issues promptly.

Connaissances

Communication skills

Leadership abilities

Cash handling

Staffing issues response

Driver's license

Physical fitness

Weekend availability

Description du poste

Job Details

Job Location: #05 Vanderbilt Shell - VANDERBILT, PA 15486

Position Type: Full Time

Job Category: Retail

The Assistant Manager is responsible for delivering exceptional customer experience while serving as a key leader within the store. In partnership with the Store Manager, the Assistant Manager supports daily retail operations, including marketing and advertising initiatives, customer service resolution, employee training and development, inventory management, and all other aspects of store operations. Working collaboratively with the Store Manager, the Assistant Manager helps provide clear direction and leadership to the retail team, ensuring alignment with company goals and objectives.

Benefits

Center Independent Oil Stores LLC offers medical, vision, dental, life and additional life insurance to all full-time employees; as well as 401k to all employees after 1 year of employment. Additionally, you\'ll be working in a fast-paced, innovative environment that values every member of our team.

Responsibilities and Duties

Operational Oversight

• Collaborate with the Store Manager to supervise daily operations, assignments, and team performance
• Support recruiting, hiring, training, and ongoing development of store staff to build a high-performing team
• Maintain a professional, respectful, and positive demeanor when interacting with employees, vendors, and customers.
• Foster a welcoming, organized, and engaging store environment to create an exceptional shopping experience

Financial Management

• Assist the Store Manager with budgeting, ordering, and operational planning to meet financial goals
• Monitor and safeguard retail assets to minimize shrinkage and protect company resources
• Support loss prevention initiatives and ensure adherence to company policies and procedures

Customer Service

• Lead by example to deliver outstanding customer service across the store and guide team members to do the same
• Ensure customer expectations are consistently met or exceeded in line with company standards
• Resolve customer concerns promptly and professionally, turning challenges into positive experiences

Qualifications

• Outstanding communication skills, both verbal and written
• Strong leadership abilities with experience guiding and motivating a team
• Strong math skills for accurate cash handling and transaction processing
• Ability to respond to staffing issues and emergencies as needed
• Valid driver’s license with reliable transportation
• Physically able to stand, bend, and kneel throughout the duration of a shift
• Flexible availability, including weekends and shifts opposite the Store Manager