Assistant Manager

Sweet Peas; Aliquippa (Beaver County); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Life insurance

401(k) after 1 year

Job summary

Sweet Peas in Aliquippa, PA seeks an Assistant Manager responsible for delivering excellent customer experiences and supporting store operations. The role includes collaborating with the Store Manager on daily tasks, employee training, and ensuring customer satisfaction.

The ideal candidate possesses strong leadership and communication skills, can handle finances, and can work flexibly to meet operational needs. Benefits include medical, dental, and a 401(k) for full-time employees.

Qualifications

• Valid driver’s license with reliable transportation.
• Flexible availability, including weekends and shifts opposite the Store Manager.
• Physically able to stand, bend, and kneel throughout the duration of a shift.

Responsibilities

• Collaborate with the Store Manager to supervise daily operations.
• Support recruiting, hiring, training, and ongoing development of store staff.
• Lead by example to deliver outstanding customer service across the store.

Skills

Outstanding communication skills

Strong leadership abilities

Strong math skills

Job description

The Assistant Manager is responsible for delivering exceptional customer experience while serving as a key leader within the store. In partnership with the Store Manager, the Assistant Manager supports daily retail operations, including marketing and advertising initiatives, customer service resolution, employee training and development, inventory management, and all other aspects of store operations. Working collaboratively with the Store Manager, the Assistant Manager helps provide clear direction and leadership to the retail team, ensuring alignment with company goals and objectives.

Benefits

Center Independent Oil Stores LLC offers medical, vision, dental, life and additional life insurance to all full‑time employees; as well as a 401(k) to all employees after 1 year of employment. Additionally, you’ll be working in a fast‑paced, innovative environment that values every member of our team.

Responsibilities and Duties

Operational Oversight

• Collaborate with the Store Manager to supervise daily operations, assignments, and team performance
• Support recruiting, hiring, training, and ongoing development of store staff to build a high‑performing team
• Maintain a professional, respectful, and positive demeanor when interacting with employees, vendors, and customers
• Foster a welcoming, organized, and engaging store environment to create an exceptional shopping experience

Financial Management

• Assist the Store Manager with budgeting, ordering, and operational planning to meet financial goals
• Monitor and safeguard retail assets to minimize shrinkage and protect company resources
• Support loss prevention initiatives and ensure adherence to company policies and procedures

Customer Service

• Lead by example to deliver outstanding customer service across the store and guide team members to do the same
• Ensure customer expectations are consistently met or exceeded in line with company standards
• Resolve customer concerns promptly and professionally, turning challenges into positive experiences

Qualifications

• Outstanding communication skills, both verbal and written
• Strong leadership abilities with experience guiding and motivating a team
• Strong math skills for accurate cash handling and transaction processing
• Ability to respond to staffing issues and emergencies as needed
• Valid driver’s license with reliable transportation
• Physically able to stand, bend, and kneel throughout the duration of a shift
• Flexible availability, including weekends and shifts opposite the Store Manager