Retail Team Lead — Customer Experience & Operations

Dollar General; Tiffin (OH); On-site; USD 36,000 - 56,000; Full time

Job summary

Dollar General is seeking an Assistant Store Manager to help run a clean, well-organized store with a customer-first focus. You will assist the Store Manager with supervising staff, merchandising, paperwork, and deposits, while also stocking and cashiering as needed to maximize profitability and minimize losses.

The role emphasizes leadership, cash handling, planogram compliance, and attendance for open/close shifts, with duties in operations, inventory, and customer service.

Qualifications

• High school diploma or equivalent required or preferred.
• 1 year retail experience and 6 months supervisory experience preferred.
• Ability to supervise employees and support store operations.

Responsibilities

• Provide customer service leadership and operate the cash register.
• Open and close the store at least two days per week.
• Assist with scheduling, training, and safety meetings for staff.

Skills

Customer service leadership

Communication skills

Problem solving

Organizational skills

Reading diagrams/docs

Mathematical calculations

Cash handling & deposits

Vehicle for bank deposits

Education

High school diploma or equivalent

Job description

Dollar General is seeking an Assistant Store Manager to help run a clean, well-organized store with a customer-first focus. You will assist the Store Manager with supervising staff, merchandising, paperwork, and deposits, while also stocking and cashiering as needed to maximize profitability and minimize losses.

The role emphasizes leadership, cash handling, planogram compliance, and attendance for open/close shifts, with duties in operations, inventory, and customer service.