Retail Team Lead - Customer Experience & Merchandising

Petsense by Tractor Supply; Tahlequah (OK); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

Petsense by Tractor Supply in Tahlequah, OK is seeking a team member to assist the Store Manager and Assistant Store Manager in executing operational, sales, and merchandising objectives while delivering outstanding customer service.

The role emphasizes maintaining a safe and productive store environment, training Team Members on policies, and supporting selling initiatives and daily plan-o-gram activities, with opportunities to lead in the absence of store leadership.

Qualifications

• Retail experience and/or pet/live animal knowledge is strongly preferred.
• Supervisory experience preferred.
• Must be at least 18 years of age and possess a valid driver's license.

Responsabilités

• Maintain regular and predictable attendance.
• Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs.
• Uphold and promote a safe and productive work environment by following and enforcing policies and procedures.
• Support selling initiatives (TEAM) including thanking the customer, engaging with the customer and/or pet, advising products or services, and making it memorable.
• Perform Opening/Closing procedures and assist with cash handling and banking as needed.
• Execute merchandising activities, price changes, and Plan-o-grams accurately and efficiently.
• Assist in training new Team Members and complete documentation for duties.

Connaissances

Retail experience

Supervisory experience

Interpersonal skills

Computer skills

Customer service

Formation

High School Diploma or equivalent

Outils

POS system

Description du poste

Petsense by Tractor Supply in Tahlequah, OK is seeking a team member to assist the Store Manager and Assistant Store Manager in executing operational, sales, and merchandising objectives while delivering outstanding customer service.

The role emphasizes maintaining a safe and productive store environment, training Team Members on policies, and supporting selling initiatives and daily plan-o-gram activities, with opportunities to lead in the absence of store leadership.